This holiday season shoppers should be aware of changing return policies. While 11% of stores are relaxing their return policies, 17% are tightening them.
Some of the changes to watch for include:
Extension or shortening of the return deadline. Varying restocking fees that apply to different types of products, such as electronics or furniture. Special return fees for open or used items or gifts that are returned past the deadline.
If you are considering returning a gift, make the decision early, don't open or use the item, and be certain you return it by the deadline. For a sample list of return policy for some major retailers, go to Consumer World.



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